- Manage and support all sales activities for mlytics enterprise customers through strong relationship-building, product knowledge, planning, and execution
- Own the ultimate responsibility for the customer's satisfaction with mlytics services.
- Maintain a deep understanding of our solutions and speak with customers about the most relevant features/functionality for their specific business needs.
- Drive adoption of mlytics's services to meet customers business needs.
- Develop and maintain long-term relationships with stakeholders in your account portfolio.
- Partner with our tech ops team to ensure customer success with mlytics.
- Deliver successful customers into the contract renewal process.
- Monitor performance and identify trends in mlytics adoption and utilization and provide guidance to customers as part of their periodic Success Review.